Nationwide Insurance 2013 - 2013
IT Service Desk
Cardinal Health Apr 2010 - Nov 2012
End-user Support Analyst
Aetna Jul 2007 - Apr 2010
Member Service Consultant
Techskills 2008 - 2009
student
Morgan Stanley Jan 2007 - May 2007
Customer Service / Technical Support Rep
Education:
TechSkills 2008 - 2009
West Virginia State University 2001 - 2003
Skills:
Active Directory Troubleshooting Tcp/Ip Windows Vista Network Administration Help Desk Support Vpn Microsoft Office Security Call Centers Windows 7 Customer Service Printers Technical Support Visio Hardware Sharepoint Microsoft Exchange Vmware A+ Certified Windows Server Management Microsoft Certified Professional Software Documentation Servers Citrix Computer Hardware Information Technology System Administration Disaster Recovery Laptops Software Installation Networking Vendor Management Windows It Operations It Management Comptia Network Security Wireless Networking Cisco Technologies Windows Xp