Nov 2012 to 2000 Service Navigator/Preventative Case Manager/HIV CounselorSt. James Infirmary San Francisco, CA 2010 to 2012 Registration and Billing CoordinatorBib Mizer Foundation and AMGEntertainment Cerritos, CA 2009 to 2011 InternshipSan Francisco Museum of Modern Art San Francisco, CA 2008 to 2010 Visitors Services and Membership Associate
Education:
San Francisco Art Institute San Francisco, CA 2007 to 2010 Bachelors of Fine Art in Critical TheoryThe School of the Museum of Fine Arts Boston, MA 2006 to 2007 Bachelors of Fine Art
Information Media Technology Azusa Pacific University
Jun 2012 to 2000 IT Technician/Computer TechnicianLamb's House of Grace Inc
Aug 2010 to 2000 IT Technician - VolunteerLamb's House of Grace Inc Azusa, CA Aug 2010 to Dec 2011 Computer Technician Internship
Education:
Azusa Pacific University Azusa, CA May 2012 Bachelor's in Computer Information Systems
Skills:
CompTIA Network+ Certified CompTIA A+ Certified Knowledge of SQL, HTML, CSS, PHP, and C++ programming languages Experience in Linux Strong customer service skills Hands-on hardware trouble shooting experience Ability to troubleshoot multiple customer requests/various computer issues without direct supervision Communicate effectively with others customers and coworkers both verbally and in writing Proficient in Windows Operating Systems and Mac OS X Operating Systems along with Microsoft Office Suite applications Experience with Remote Support tools Knowledge of TCP/IP Protocols Knowledge of Windows Active Directory and Group Policies Experience in printer/scanner setup and configuration Experience in building images in a multi-platform environment for mass deployment