Concept Bodywork 2008 - Jan 2017
Owner Operator
Protective Life Mar 2013 - Jun 2016
Telelife Operations Manager
Chase Jun 2004 - Jun 2006
Distributor Services Center
Bank One Jan 2002 - May 2004
Fraud Analyst
Claire's Inc. Sep 2000 - Nov 2001
Store Manager
Education:
First Institute Inc 2005 - 2006
Fort Lewis College 1996 - 1999
Bachelors, Bachelor of Arts, Humanities
Lyons Township High School
Skills:
Management Coaching Team Building Training Customer Service Process Improvement Leadership Business Innovation Strategy Staff Development Escalation Resolution Managing Workflow Employee Engagement Insurance
Certifications:
Life Office Management Association State of Illinois Department of Insurance, License 9691019 Loma Associate Customer Service Life, Accident and Health Producer Associate Life Management License 9691019
Allen Elementary School Ann Arbor MI 1986-1989, Abbot Elementary School Ann Arbor MI 1989-1991, Forsythe Junior High School Ann Arbor MI 1991-1994, Forsythe Middle School Ann Arbor MI 1991-1994
Nancy Pierce, David Lay, Gabriel Conn, Angie Klinghardt, Phillipe Menard, Steven Thompson, John Harvey, Jesse Brown, Laura Zipser, Jason Saffery, Jessica Dozier, Angela Vannatta