Cno Financial Group
Customer Service Ops Supervisor
Baymont Inn & Suites Indianapolis South Jun 2004 - Nov 2015
General Manager
Sun Development and Management Jun 2004 - Nov 2015
General Manager
Gap Inc./Old Navy Apr 1999 - Jun 2004
Operations Manager
Education:
Eastern Illinois University 1987 - 2001
Bachelors, Bachelor of Science, Economics, Family, Family and Consumer Science, Consumer Science
Skills:
Hotel Management Hospitality Management Customer Service Hospitality Industry Training Customer Satisfaction Operations Management Decisiveness Humor Guest Service Management Key Account Management Accounts Receivable Hotel Administration Human Resources Sales Retail P&L Financial Management P&L Forecasting Revenue Forecasting Microsoft Office Account Management Hiring Employees Multi Tasking New Hire Orientations P&L Accountability Customer Engagement Management Sales Management Employee Training Hr Policies Customer Relations Event Planning