Bank of America
Business Support Manager
Bank of America Sep 2012 - Jun 2019
Director, Program Manager
Bank of America Mar 2010 - Sep 2012
Senior Service Delivery Manager
Bank of America Jul 2007 - Mar 2010
Senior Service Delivery Manager and Initiative Delivery Lead
Bank of America Jul 1994 - Jul 2007
Testing and Project Management
Education:
Wake Forest University 2016 - 2016
Master of Business Administration, Masters
Wake Forest University 1996 - 1998
Master of Business Administration, Masters, General Studies
University of Connecticut 1982 - 1986
Bachelors, Bachelor of Science
Skills:
Project Management Program Management Risk Management Process Improvement Vendor Management Banking Business Process Improvement Change Management Six Sigma Project Portfolio Management Financial Risk Project Planning Sdlc Strategy Organization and Prioritization Skills Budgets Pmo Experienced Program Manager Portfolio Management Service Delivery Financial Forecasting Forecasting Highly Detail Oriented Business Analysis Software Development Life Cycle Project Management Office Leadership Software Project Management
Certifications:
Six Sigma Dfss Green Belt Scaled Agile Framework (Safe 4.0)