Trupanion - Medical Insurance For Your Pet Sep 2011 - Aug 2013
Manager, Customer Care and Quality Management
Sbm Management Services, Lp Mar 2010 - Jul 2011
Assistant Site Manager
Kroll 1999 - 2008
Regional Operations Manager
Imfax 1997 - 1999
Director of Sales and Marketing
Transunion 1993 - 1996
Senior Sales Representative
Skills:
Customer Service Management Leadership Vendor Management Account Management Analysis Team Building Problem Solving Outlook Call Center Program Management Customer Retention Project Management Call Centers Customer Satisfaction