Rochester Institute of Technology
Desktop Support Analyst
Technical Systems Group, Inc. Jun 2010 - Jan 2017
Technical Specialist and Project Manager
Lenel Systems International Jan 2008 - Apr 2010
Systems Engineer
Lenel Systems International May 2006 - Jan 2008
Technical Support Specialist, Knowledge Base Documentation Manager
Concentrix Oct 2005 - May 2006
Internet Technical Support Specialist
Education:
Rochester Institute of Technology 2000 - 2005
Bachelors, Bachelor of Science
Skills:
Technical Support Troubleshooting Servers Networking Databases Hardware Computer Hardware Microsoft Sql Server Windows Sql Windows Server Integration Windows Xp Security Software Documentation Operating Systems Microsoft Office System Deployment Customer Service Technical Writing Access Control Tcp/Ip Software Installation Printers Product Management Project Management Database Administration Lenel Knowledge Management Data Migration Quality Control
Interests:
Rochester The Wire (Tv Series) Katy Perry Children Sociology Electronic Music Target (Company) Science and Technology Archer (Tv Series) Top Gear (British Tv Series) Techno Music Animal Welfare Amazon Walt Disney World Starbucks Fedex Stars Twitter Royal Caribbean Spotify Arts and Culture Dexter (Tv Series)