Skills:
Strategic Planning ,Call Center ,Management Consulting ,Process Engineering ,Help Desk Management ,Vendor Management ,Visio ,Business Process Improvement ,Lotus Notes ,PMP ,SDLC ,Process Improvement ,Mentoring ,Salesforce.com ,Vendor Relations ,Business Analysis ,Team Leadership ,MS Project ,Database Administration ,Creative Problem Solving ,Customer Satisfaction ,Documentation ,PeopleSoft ,Access ,Team Building ,Analytics ,Problem Solving ,Outlook ,Program Management ,Change Management ,Customer Relations ,Cross-functional Team Leadership ,Data Analysis ,Project Planning ,Account Management ,Operations Management ,Full-cycle Recruiting ,Quality Assurance ,ITIL ,Social Networking ,Data Management ,Troubleshooting ,IT Strategy ,Interviewing ,Security ,Hiring ,Requirements Analysis ,Customer Service ,SharePoint ,Analysis ,,