Skills:
TECHNICAL SKILLS Software: Microsoft Exchange, SMS, SCCM, SUN Identity Management, Active Directory, Windows Server 2008, SharePoint, RightFax, SQL, Microsoft Office, Microsoft Office Communicator, Microsoft Lync, Windows, BMC Patrol, Blackberry Enterprise Server, Trend Micro, Iron-Mail Hardware: CheckPoint Firewall, Blackberries, iPhone, Android, Dell, HP, Server and Client Hardware, EMC SAN, Cisco Network Networking: TCP/IP, DNS, WINS, DHCP, VoIP, FTP, LAN, WAN, VPN, 802.11, 802.1x PEAP, SMTP, LDAP Soft Skills: ITIL Framework, Project Management, Executive Level Customer Support, Articulate Presenter Adapt at Persuasion and Influence