Skills:
Remedy software, Portfolio Manager for Facilities Management, Microsoft Office Suite (Word/Excel/PowerPoint/Visio/S... Cisco routers (Models 7200, 6504, 6509, 6512, 4500, 3800, 3600), Cisco switches (Models 2950, 3560, 4500), IBM zOS Mainframes, IBM Robotic Tape Management Systems, IBM Mainframe and Server Storage, IBM desktop and laptop personal computers, IBM, HP and Xerox desktop printers, PC Peripheral teller devices, Windows Server 2003, Windows Server 2008, Fatpipe Content Manager, Symantec Firewalls, Cisco WCCP. Microsoft Windows XP, Windows 7, Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), Microsoft Exchange, Microsoft Internet Explorer 7 and Internet Explorer 8, SQL, ACL, C++, MAC OS 10.5, Tivoli NetView for zOS, Tivoli Storage Manager, IBM CICS, IBM JCL, IBM TSO, IBM VTAM, IBM MVS, IBM VM/OS, IBM RACF, Mainframe Session Manager Software, Tivoli OMEGAMON Job Scheduling Software. Cisco Unified Contact Center Enterprise, Cisco Model 7975 Desktop IP Phones, Nortel Option 11 PBX, Call Pilot Voicemail, Nortel KEY Telephone Systems, Syntellect Interactive Voice Response Systems.CiscoWorks, Cisco Unified Communications Manager, Cisco Secure Desktop Manager, Nortel Call Pilot, Telephony-to-Ticketing (CTI). TCP/IP, LAN/WAN, MPLS, Frame Relay, ISDN, Ethernet (CAT5 and CAT6), HTML, Layer 1 and Layer 2, Coax, RJ-11, 1-FB, VPN, Telnet, FTP, SNMP, SNA.Uninterrupted power systems, electrical transfer switching systems, diesel motor generators, electrical load balancing systems, capacity planning, electrical grounding systems, floor grid systems, equipment racks and storage, enterprise command center design and implementation, electrical wiring management systems, data wiring management systems, security and monitoring equipment management, electrical power management systems, remote notification systems, UPS battery backup systems, HVAC systems, data center security system planning.Over 10 years experience managing and participating in hardware, software and development projects. Served as a knowledge source on projects related to the data center and end user at multiple sites. Experience in managing multi-million dollar implementation projects affecting over 200 locations. Responsible for developing and implementing business continuity planning for the department and across multiple data centers. Collected, verified, maintained and presented department business continuity plan on an annual basis. Trained staff on business continuity plan with unannounced testing to verify the plan was accurate. Prepared and presented disaster recovery plan for department to senior management. Conducted quarterly testing of the disaster recovery plan with in-house staff and business vendors.