John V Melcher

US Patent:

57612781, Jun 2, 1998

Filed:

Feb 28, 1997

Appl. No.:

8/807348

Inventors:

David L. Pickett - Houston TX
John R. Melcher - Pasadena TX

Assignee:

Greater Harris County 9-1-1 Emergency Network - Houston TX

International Classification:

H04M 1100

US Classification:

379 9001

Abstract:

A system for integrated data delivery in 9-1-1 calls for service application. Specifically, the invention describes a machine executed method to provide: 1) the ability to capture and utilize decoded caller data--caller data could be in the format of dual tone multifrequency, multifrequency, or frequency shift keying coding formats; 2) automatically interrogate one or more computer databased using caller data (telephone number) as a search key: 3) intergrate and format the caller information as it is returned by the database search--such information could include the address of the caller, the geopolitical jurisdiction information (e. g. , the police, fire, or ambulance service responsible for a particular geographic area), and the ability to integrate this information plus any additional information provided by the calltaker; 4) automatically tramsmit the integrated data via a leased or a dial up telephone line to a radio common carrier such as a paging service for broadcast to the end-user.

US Patent:

57990611, Aug 25, 1998

Filed:

Jun 4, 1996

Appl. No.:

8/659121

Inventors:

John R. Melcher - Houston TX
Richard A. Maw - Bolton MA
David L. Pickett - Houston TX

Assignee:

Greater Harris County 9-1-1 Emergency Network - Houston TX

International Classification:

H04M 1100

US Classification:

379 45

Abstract:

A machine executed method provides: (1) rapid, automatic, and virtually silent transfer of an incoming 9-1-1 call for service to the proper service provider or providers; (2) automatic transfer of caller identification and location information from a public safety answering point call-taker station to the appropriate service provider without further call-taker intervention; (3) elimination of the need for a call-taker to manually use detailed local maps such as a "KEY-MAP" to determine the location of a caller; and (4) digital recording of incoming calls. The digital voice and associated information is stored in a database to facilitate the rapid retrieval of the recorded call at a later time.