Peak Systems, Inc. Dec 2017 - Nov 2018
Service Delivery Project Manager
All Covered Feb 2017 - Nov 2017
Service Delivery Manager
Konica Minolta Business Solutions U.s.a., Inc. Feb 2017 - Nov 2017
Service Delivery Manager
Teksystems Oct 2014 - Nov 2017
Delivery Manager Teksystems
Veterans Enterprise Technology Solutions (Vets) Inc. Jun 2014 - Aug 2014
Help Desk Manager
Education:
Strayer University 1999 - 2004
Bachelors, Bachelor of Science, Computer Information Systems, Management
Bel Air High School
Skills:
Integration Information Technology Requirements Analysis Process Improvement Itil Sharepoint Program Management Visio Management Networking Technical Support Project Management Troubleshooting It Service Management Testing Sdlc Vendor Management Business Process Improvement Business Process Business Analysis Help Desk Support Databases Training It Management Crm Bmc Remedy Computer Hardware Software Installation Team Leadership Customer Satisfaction Pmp Analysis Dod Service Desk Service Delivery It Operations Configuration Management Software Project Management Itil Certified Service Management It Solutions System Deployment