John W Murdock

US Patent:

20020184106, Dec 5, 2002

Filed:

Jun 5, 2001

Appl. No.:

09/874195

Inventors:

James Christensen - Cortlandt Manor NY, US
Sastry Duri - Yorktown Heights NY, US
Paul Moskowitz - Yorktown Heights NY, US
John Murdock - New Fairfield CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/60

US Classification:

705/026000

Abstract:

A system and method for handling the return of items supplied by a store. The method entails building a list of items to be returned on a local computing device. The list is sent to a remote server that handles returns for the store. The remote server returns a confirmation of the items that are returnable and/or of items that are not returnable. As the list is built, each item is compared to a return policy of the store and added to the list only if the item qualifies as returnable. The method also allows for requesting the store to honor the return of items that do not qualify for return. Provision is also made for scheduling pickup of items to be returned.

US Patent:

20040203891, Oct 14, 2004

Filed:

Dec 10, 2002

Appl. No.:

10/315650

Inventors:

Alan Cole - Katonah NY, US
Sastry Duri - Yorktown Heights NY, US
Jonathan Munson - Putnam Valley NY, US
John Murdock - New Fairfield CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04Q007/20

US Classification:

455/456100, 455/446000

Abstract:

It is determined whether a location of a mobile device is within a coverage region of a first information service. Communications for the first information service are redirected to a second information service when the location of the mobile device is not within a coverage region of the first information service. The second information service generally has a coverage region encompassing the location of the mobile device. Communications between a mobile device and a first information service are redirected to another information service when properties of the new information service are determined to meet predetermined criteria set by a user of the mobile device, by an application, or both. In yet another aspect of the invention, Replacement of information services can be “aggressive” or “non-aggressive.” Communications between a mobile device and an original information service are redirected to another information service when the original information service fails.

US Patent:

20060264222, Nov 23, 2006

Filed:

Jan 27, 2006

Appl. No.:

11/345688

Inventors:

Alan Cole - Katonah NY, US
Sastry Duri - Yorktown Heights NY, US
Jonathan Munson - Putnam Valley NY, US
John Murdock - New Fairfield CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04L 12/56
H04Q 7/20

US Classification:

455456100, 370401000

Abstract:

It is determined whether a location of a mobile device is within a coverage region of a first information service. Communications for the first information service are redirected to a second information service when the location of the mobile device is not within a coverage region of the first information service. The second information service generally has a coverage region encompassing the location of the mobile device. Communications between a mobile device and a first information service are redirected to another information service when properties of the new information service are determined to meet predetermined criteria set by a user of the mobile device, by an application, or both. In yet another aspect of the invention, Replacement of information services can be “aggressive” or “non-aggressive.” Communications between a mobile device and an original information service are redirected to another information service when the original information service fails.

US Patent:

20070281701, Dec 6, 2007

Filed:

Aug 15, 2007

Appl. No.:

11/839310

Inventors:

Alan Cole - Katonah NY, US
Sastry Duri - Yorktown Heights NY, US
Jonathan Munson - Putnam Valley NY, US
John Murdock - New Fairfield CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04Q 7/20

US Classification:

455440000

Abstract:

It is determined whether a location of a mobile device is within a coverage region of a first information service. Communications for the first information service ate redirected to a second information service when the location of the mobile device is not within a coverage region of the first information service The second information service generally has a coverage region encompassing the location of the mobile device. Communications between a mobile device and a first information service ate redirected to another information service when properties of the new information service ale determined to meet predetermined criteria set by a user of the mobile device, by an application, or both. In yet another aspect of the invention, Replacement of information services can be “aggressive” or “non-aggressive.” Communications between a mobile device and an original information service are redirected to another information service when the original information service fails.

US Patent:

20080261621, Oct 23, 2008

Filed:

May 29, 2008

Appl. No.:

12/128737

Inventors:

Alan George Cole - Katonah NY, US
Sastry S. Duri - Yorktown Heights NY, US
Jonathan Paul Munson - Putnam Valley NY, US
John S. Murdock - New Fairfield CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04Q 7/20
H04M 1/00

US Classification:

4554561, 4554563, 4554321, 4555501

Abstract:

It is determined whether a location of a mobile device is within a coverage region of a first information service. Communications for the first information service are redirected to a second information service when the location of the mobile device is not within a coverage region of the first information service. The second information service generally has a coverage region encompassing the location of the mobile device. Communications between a mobile device and a first information service are redirected to another information service when properties of the new information service are determined to meet predetermined criteria set by a user of the mobile device, by an application, or both. In yet another aspect of the invention, Replacement of information services can be “aggressive” or “non-aggressive.” Communications between a mobile device and an original information service are redirected to another information service when the original information service fails