SDI since Apr 2008
Desktop Administrator
Haverford College - Haverford, PA Oct 2000 - Nov 2007
User Support Specialist
University of Pennsylvania Oct 1996 - Oct 2000
Information Technology Support Specialist
Temple University - Fels Cancer research center May 1996 - Oct 1996
Computer Intern
Education:
Temple University 1991 - 1996
BA, Communications
Skills:
Active Directory Troubleshooting Windows 7 Technical Support Windows Xp Laptops Network Administration Software Installation Windows Server Hardware Operating Systems Servers Information Technology Networking Windows Group Policy Antivirus Routers Norton Ghost Remote Desktop Vendor Management Access Windows Vista Blackberry Hardware Support System Administration Databases Switches Printers Dhcp Desktop Computers Help Desk Support System Deployment Server Administration Desktop Administration Workstations Microsoft Exchange Dns Disaster Recovery Os X Virtualization A+ Certified Dell Computers Sccm Wsus Blackberry Enterprise Server Backup Exec Symantec Endpoint Protection