H&R Block since 2003
Service Delivery Manager
America Online Oct 1998 - Sep 2003
Call Center Supervisor/ Hiring Supervisor
Education:
UTEP 1977 - 1980
Skills:
Call Center Customer Satisfaction Process Improvement Vendor Management Customer Experience Customer Service Call Centers Coaching Leadership Team Leadership Technical Support Business Analysis Management Recruiting Software Documentation Analysis Training Operations Management Sales Cross-functional Team Leadership
Awards:
Henry Block Community Service Award Alan Madison with H&R Block For outstanding community service.
Active particiapation in multiple organizations and volunteering at fundraising events and benefit functions outside of work.
John Pekarsky 1977 graduate of Irvin High School in El paso, TX is on Classmates.com. See pictures, plan your class reunion and get caught up with John and other high school alumni