John Arnaldo Renderos

It Helpdesk Support Manager

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Location:

Los Angeles, CA

Industry:

Information Technology And Services

Work:

Fandango Dec 1, 2016 - Jul 2017
It Support Analyst
Fandango Dec 1, 2016 - Jul 2017
It Helpdesk Support Manager
Fandango Aug 2016 - Dec 2016
It Help Desk Analyst, Contractor
Sigue Corporation Sep 2015 - Aug 2016
It System Support Lead Technician and Supervisor
Sigue Corporation Jul 2014 - Aug 2015
System Support Technician Ii, Lead

Education:

Skills:

Technical Support
Help Desk Support
Troubleshooting
Customer Service
Microsoft Office
Software Installation
Networking
Management
Computer Hardware
Active Directory
Team Leadership
Windows 7
Hardware
Printers
Laptops
Hardware Installation
Hardware Support
Wireless Networking
Tcp/Ip
Cabling
Microsoft Exchange
Product Management
Windows Server
Customer Support
Remote Desktop
Computer Repair
Internet Protocol Suite
Home Theater
Customer Satisfaction
Os X
Desktop Computers
Business Development
Consumer Electronics
Antivirus
Technical Training
Software
Remote Access
Computer Maintenance
Desktop Administration
Office 2010
Virus Removal
Checkpoint Vpn
Citrix Xenapp
Lync
Desktop Support Management
Computer Network Operations
Samange
Jamf

Interests:

Social Services

Languages:

English
Spanish

John Renderos Sylmar, CA

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Work:

Gefen LLC

Oct 2008 to 2000
Technical Support/ Customer Service Assistant Manager/ Company Trainer Pride Laundry Systems

Feb 2008 to Oct 2008
Customer Service Representative/ Service Department Liaison Apex Systems

Feb 2007 to Sep 2007
Customer Service/ Technical Support Representative Verizon Wireless

Jun 2005 to Feb 2007
Customer Service Rep/ Assistant to Retail Operations/ Inventory Control Specialist Verizon Wireless

Jun 2005 to Feb 2007
Customer Service Rep/ Assistant to Retail Operations/ Inventory Control Specialist

Education:

Bishop Alemany High School
Mission Hills, CA
2004
Spanish Burbank Adult School
in progress in Infrastructure Cable and Network Tech training Pierce College
in progress in Technology

Skills:

Spanish - Speak, Read and Write, Windows OS, Mac OS X, Microsoft Office Suite, Home Theater Integration and Support, Home Network Integration, Infrastructure Wiring, PC Repair, A/V Specialist (HDMI, DVI, Display Port, Etc)

John Renderos

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