John C Slack

US Patent:

20220208022, Jun 30, 2022

Filed:

Sep 20, 2021

Appl. No.:

17/448091

Inventors:

- Pleasanton CA, US
John David Slack - Las Vegas NV, US
Divya Prasannan - Dublin CA, US
Vinod Krishnankutty - Dublin CA, US
Edward F. Riehle - Elk Grove CA, US

International Classification:

G09B 19/00
G06F 3/0482
G06F 3/16
H04N 5/76
G06F 3/01
G06F 3/0488
G06F 21/36
G06F 1/16
G02B 27/01
G09B 5/06

Abstract:

The present application describes a technique for enhancing an electronic version of a maintenance manual or procedure with an interactive workflow, and presenting the enhanced electronic document using mobile computing devices that can be operated easily hands-free. The workflow primarily consists of a set of interactive checklist items that a maintenance specialist can mark complete via a spoken command. The enhanced electronic documents are additionally associated with supplemental multimedia content, presented contextually based on the currently selected and active checklist item. Furthermore, the document viewing application provides for integrated reporting functionality, enabling a maintenance specialist to capture relevant information during the maintenance procedure, for subsequent use in generating and submitting a report either electronically or via hard copy. The mobile computing devices on which the electronic documents are presented additionally provide on-site maintenance specialists with the ability to establish telepresence sessions and otherwise communicate with remote maintenance specialists.

US Patent:

20210327296, Oct 21, 2021

Filed:

Nov 25, 2020

Appl. No.:

17/105048

Inventors:

- Pleasanton CA, US
John David Slack - Las Vegas NV, US
Divya Prasannan - Dublin CA, US
Vinod Krishnankutty - Dublin CA, US
Edward F. Riehle - Elk Grove CA, US

International Classification:

G09B 19/00
G06F 3/0482
G06F 3/16
H04N 5/76
G06F 3/01
G06F 3/0488
G09B 5/06
G06F 21/36
G06F 1/16
G02B 27/01

Abstract:

The present application describes a technique for enhancing an electronic version of a maintenance manual or procedure with an interactive workflow, and presenting the enhanced electronic document using mobile computing devices that can be operated easily hands-free. The workflow primarily consists of a set of interactive checklist items that a maintenance specialist can mark complete via a spoken command. The enhanced electronic documents are additionally associated with supplemental multimedia content, presented contextually based on the currently selected and active checklist item. Furthermore, the document viewing application provides for integrated reporting functionality, enabling a maintenance specialist to capture relevant information during the maintenance procedure, for subsequent use in generating and submitting a report either electronically or via hard copy. The mobile computing devices on which the electronic documents are presented additionally provide on-site maintenance specialists with the ability to establish telepresence sessions and otherwise communicate with remote maintenance specialists.