Altivon
Customer Care Solutions Engineer
Nacr Jan 2013 - Sep 2014
Converged Engineer
G3 Technology Partners Mar 1, 2012 - Oct 31, 2013
Inin Converged Engineer
Adesa Jan 2012 - Mar 2012
Operations Monitoring Technician
Steel Dynamics, Inc Aug 2011 - Jan 2012
Infrastructure Technician
Education:
Itt Technical Institute 2004 - 2008
Bachelors, Bachelor of Science, Information Systems
Itt Technical Institute - Indianapolis
Skills:
Unified Communications Voip Telephony Contact Centers Cisco Technologies Sip Call Centers Troubleshooting Tcp/Ip Telecommunications Ivr Data Center Infrastructure Ip Voice Over Ip Wireless Managed Services Active Directory Internet Protocol Network Design Cic Routers Switches Windows 7 Windows Server Avaya Technologies Avaya Products
Certifications:
Icce 4.0 - Interaction Center Certified Engineer Ichd - Interaction Center Handler Development Pcp - Purecloud Core Professional
Holiday Retirement Oct 2013 - May 2016
District Maintenance Director
Dolce Hotels & Resorts Oct 2012 - Oct 2013
Director of Engineering - the Alexander - Indianapolis
White Lodging Services Dec 2010 - Oct 2012
Chief Engineer - Jw Marriott Indianapolis
White Lodging Services Feb 2008 - Dec 2010
Director of Engineering - Star Plaza Hotel
White Lodging Services Nov 2005 - Jan 2008
Director of Engineering - Indianapolis Marriott Downtown
Education:
Indiana University Northwest
Skills:
Hotels Hospitality Management Hospitality Hospitality Industry Hotel Management Facilities Management Restaurants Process Scheduler Customer Satisfaction Property Management Systems Resorts Revenue Analysis Pre Opening Management Food and Beverage Budgets Front Office Yield Management Delphi Cost Control Opening Hotels Renovation P&L Tourism Supervisory Skills Food
John Springman (1994-1998), Pixie Pratt (1972-1974), Julie Guthrie (1987-1991), James Stine (1991-1995), Chris Snee (1971-1975), Jerry Linsenbigler (1986-1990)