Altivon
Customer Care Solutions Engineer
Nacr Jan 2013 - Sep 2014
Converged Engineer
G3 Technology Partners Mar 1, 2012 - Oct 31, 2013
Inin Converged Engineer
Adesa Jan 2012 - Mar 2012
Operations Monitoring Technician
Steel Dynamics, Inc Aug 2011 - Jan 2012
Infrastructure Technician
Education:
Itt Technical Institute 2004 - 2008
Bachelors, Bachelor of Science, Information Systems
Itt Technical Institute - Indianapolis
Skills:
Unified Communications Voip Telephony Contact Centers Cisco Technologies Sip Call Centers Troubleshooting Tcp/Ip Telecommunications Ivr Data Center Infrastructure Ip Voice Over Ip Wireless Managed Services Active Directory Internet Protocol Network Design Cic Routers Switches Windows 7 Windows Server Avaya Technologies Avaya Products
Certifications:
Icce 4.0 - Interaction Center Certified Engineer Ichd - Interaction Center Handler Development Pcp - Purecloud Core Professional
John Springman (1994-1998), Pixie Pratt (1972-1974), Julie Guthrie (1987-1991), James Stine (1991-1995), Chris Snee (1971-1975), Jerry Linsenbigler (1986-1990)