John J Turk

US Patent:

7216086, May 8, 2007

Filed:

Apr 30, 2001

Appl. No.:

09/846134

Inventors:

Franklin Grosvenor - Los Altos CA, US
Arvind Bedi - Santa Clara CA, US
John Turk - Palo Alto CA, US
Richard Roney - Menlo Park CA, US
Timothy Butzow - San Jose CA, US

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 9/46

US Classification:

705 7, 705 26, 705 27, 705 28

Abstract:

A method is disclosed for automatically identifying and resolving one or more discrepancies in an outsourced manufacturing supply chain in which a plurality of supply chain partners participate. According to this aspect, information representing one or more supply chain events is received from each of the supply chain partners in a database with which each of the supply chain partners may communicate over a public network. One or more rules are applied periodically to the supply chain event information, resulting in generating one or more alerts pertaining to one or more discrepancies that are found in the supply chain event information. The alerts are communicated to the supply chain partners who are participating in a transaction to which the discrepancies relate. Each alert remains active until second information is received that represents a second supply chain event that resolves the alert. According to one feature, the alerts are periodically escalated until they are resolved.

US Patent:

7426478, Sep 16, 2008

Filed:

May 1, 2007

Appl. No.:

11/799671

Inventors:

Franklin Grosvenor - Los Altos CA, US
Arvind Bedi - Santa Clara CA, US
John Turk - Palo Alto CA, US
Richard Roney - Menlo Park CA, US
Timothy Butzow - San Jose CA, US

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 9/46

US Classification:

705 7, 705 28

Abstract:

A method is disclosed for automatically identifying and resolving one or more discrepancies in an outsourced manufacturing supply chain in which a plurality of supply chain partners participate. According to this aspect, information representing one or more supply chain events is received from each of the supply chain partners in a database with which each of the supply chain partners may communicate over a public network. One or more rules are applied periodically to the supply chain event information, resulting in generating one or more alerts pertaining to one or more discrepancies that are found in the supply chain event information. The alerts are communicated to the supply chain partners who are participating in a transaction to which the discrepancies relate. Each alert remains active until second information is received that represents a second supply chain event that resolves the alert. According to one feature, the alerts are periodically escalated until they are resolved.