2013 to 2000 IT Project Manager / IT ConsultantInfraScale.com El Segundo, CA 2006 to 2013 Director of Technical ServicesWagner Consulting & Management Phoenix, AZ 2003 to 2006 Project Manager / IT ConsultantSAINT THERESA SCHOOL Phoenix, AZ 2000 to 2003 Technology Coordinator
Education:
Gateway Community College Phoenix, AZ 1998 to 2002 Computer Information Systems
Skills:
IT Project Management, Customer Success Management, Customer Support Management, Customer Service Management, Call Center Management, Data Center, System Administration, Zendesk
1989 to 2000 Special Agent, Executive Assistant Director, Pacific Operations (Senior Executive Service)
Education:
Georgetown University Washington, DC 2012 Masters in Public Policy ManagementUniversity of Southern California Los Angeles, CA 1988 Bachelor of Arts in International Relations
Skills:
Sea and Air Port Security Assessments Security Operations (Maritime & Land) White Collar Crime Research/Technology Protection Counter Transnational Organized Crime Internal Investigations Human Source Operations (Criminal & National Security) Executive and Dignitary Protection Crisis Management Planning Insider Threat and Workplace Violence Threat Mitigation Counterintelligence & Counterterrorism
Jan 2012 to 2000 Activation Associate Director, PublishingUM - L'Oreal USA AOR
Jun 2010 to Jan 2012 Print SupervisorGroup M Print
Sep 2007 to Jun 2010 Print Communications ManagerGiorgio Armani Los Angeles, CA Dec 2005 to Sep 2007 Advertising SupervisorFresh, Inc Los Angeles, CA Feb 2005 to Dec 2005 Regional Communications Coordinator
Education:
Baruch College Jan 2005 Masters of Arts in CommunicationsSiena College May 2001 Bachelor of Arts in Communications