GenoVive - New Orleans, LA Jul 2011 - May 2012
Customer Service Specialist
Fresenius Medical Care Oct 2009 - Feb 2011
Intake Coordinator
United Stationers/Lagasse Sweet Feb 2008 - Feb 2009
Customer Service Support Supervisor
Jewels by Park Lane 1985 - 2006
Director
Ochsner Clinic Foundation Sep 2000 - Jan 2005
Customer Service Team Leader
Education:
Southern University of New Orleans Business Management 1995 - 1997
Southern University at New Orleans 1992 - 1995
Meadows Draughon of New Orleans Business Administration 1976 - 1977
Diploma, Business Admin
Joseph S Clark Sr. High 1973 - 1976
Diploma, General Studies
Skills:
Training Customer Service Program Management Customer Satisfaction Management Account Management Analysis Team Building Microsoft Office Strategic Planning Coaching Call Centers Teamwork Nonprofits Leadership Process Improvement Research Process Scheduler Healthcare Project Planning Call Center Recruiting Statistics Customer Service Training Event Management Public Relations
Interests:
Social Services Children Education Economic Empowerment
Jan 1983 to 2000 Owner/Operator-Tax PreparerJRV Tax Service
Jan 2011 to May 2012 Customer Service SpecialistJRV Tax Service
Jun 2009 to Jan 2011 Patient Intake CoordinatorJRV Tax Service
Jan 2008 to Feb 2009 Customer Service Support SupervisorJRV Tax Service
Apr 1999 to Aug 2005 Customer Service Team Leader
Education:
Southern University of New Orleans New Orleans, LA 1995 Associate in Business AdministrationMeadows Draughon Business College New Orleans, LA 1977 Associate of Science in Business Management
Skills:
Call Center Management
Name / Title
Company / Classification
Phones & Addresses
Joi R. Verrett Principal
J R V's Tax Service Services-Misc
143 Southern Ct, Westwego, LA 70094 PO Box 9194, Westwego, LA 70096