I am organized highly efficient detail- oriented and reliable I am well-versed in call center softwares including call recording and monitoring tools billing systems specifically CSG and Microsoft Office applications
Pie Insurance
Underwriting Associate Team Lead
Genesee General of Colorado Jul 2017 - Jan 2019
Underwriting Assistant
Urban Fulfillment Services Llc Oct 2016 - Jun 2017
Mortgage Closer
All Risks, Ltd Dec 2015 - Oct 2016
Quality Control, Sales Support
Urban Lending Solutions Apr 2013 - Dec 2015
Quality Control Specialist
Education:
Metropolitan State University of Denver 1997 - 2001
Skills:
Call Centers Training Customer Service Software Documentation Telephony Troubleshooting Telecommunications Employee Training Ip Leadership Creative Problem Solving Broadband Voip Customer Satisfaction Team Building Sales Time Management T1 Routers Technical Support Customer Experience Wireless Networking Management Strong Written and Verbal Communication Skills Cabling Team Leadership Process Improvement Business Process Improvement
Interests:
Animal Welfare Education Arts and Culture Science and Technology