Bottomline Technologies since Sep 2009
Technical Writer
Bank of America Feb 2008 - Sep 2009
Technical Writer/Quality Assurance Engineer
Pet Health Network Aug 2006 - Oct 2007
Senior Director, Product Development
IDEXX Laboratories Aug 2001 - Aug 2006
Senior Technical Writer
Clareon Corporation Jul 2000 - Jul 2001
Manager, Information Architecture
Education:
University of Alaska Fairbanks
MA, Technical/Professional Writing
University of Alaska Fairbanks
BA, English (Writing)
Skills:
Technical Writing Technical Documentation Software Documentation User Experience Web Content Editing Project Management Content Management Content Development Online Help Proofreading Product Development Manuals Robohelp Grant Writing Web Applications Visio Sdlc Website Development Technical Editing Medical Editing Medical Terminology Mobile Applications Mobile Content User Guide Creation Presentations Online Research Web Editing Section 508 Policies and Procedures Package Inserts Pharmaceutical Packaging Scientific Communications Reference Manuals Tutorials End User Training Proposal Review Style Guides Mockups Cms Sharepoint Adobe Creative Suite Microsoft Office Access Html Xml Fda Hedis Web Content Writing Web Development