Express Scripts Sep 2011 - Sep 2013
Patient Care Advocate
Aon Sep 2011 - Sep 2013
Human Resources Absence Management - Case Manager
Faneuil Inc Sep 2009 - Mar 2011
Call Center Supervisor
University on Feb 2009 - Jun 2009
Admissions Advisor
Harcourt Inc/Houghton Mifflin Jun 1998 - Dec 2008
Customer Service Supervisor
Education:
Ana G Mendez University 2010 - 2013
Masters, Master of Arts, Business Management, Human Resources Management
Phoenix University
Bachelors, Bachelor of Arts, Business Management
Skills:
Admissions Employee Training Data Entry Call Centers Customer Service Management Process Improvement Healthcare Policy Customer Satisfaction Outlook