Sprint Jan 2007 - Sep 2011
Account Services Specialist
Verizon Business Jun 2004 - Jan 2007
Customer Service Repesenative
Sunterra Apr 2003 - Jun 2004
Marketing and Vacation Coordinator
Education:
Laurel High School 1994 - 1997
Virginia Union University
Skills:
Call Centers Customer Satisfaction Training Process Improvement Leadership Program Management Troubleshooting Team Building Sales Marketing Customer Service Customer Retention Marketing Strategy Technical Support Telephone Skills Management