Sonicwall Inc. Dec 2012 - Dec 2016
Senior Customer Care Advisor and Customer Service Trainer
Coxreels Jul 2011 - May 2012
Front Desk and Customer Support
General Dynamics Land Systems Jun 2008 - Nov 2009
Production Qa Associate
Verizon Wireless (Worldwide Wireless) Apr 2007 - Jun 2008
Inbound Customer Service Data Representative
Education:
Corona Del Sol High School 1999 - 2002
Skills:
Customer Service Troubleshooting Microsoft Office Network Security Security Internet Protocol Suite Technical Support Virtual Private Network Firewalls Training Networking Salesforce.com Management Software As A Service Enterprise Software Leadership Virtualization Solution Selling