Citi Financial North America Through Hewlett Packard Baltimore, MD May 2012 to Mar 2015 Desktop Support Tier 3CItifinancial North America Through Dell Baltimore, MD Jun 2009 to May 2012 Desktop Support technician tier 2/3Quest Diagnostic through Unisys Subcontractor Algomond Technologies. Baltimore, MD Aug 2008 to Feb 2009 Desktop Technician / Printer RepairInfinium LLC Rockville, MD Feb 2008 to Apr 2008 Desktop Support TechnicianSmithsonian Institution through Infostructures Washington, DC Oct 2007 to Dec 2007 Desktop support Technician/Deployment Technician
Education:
Essex Community College Essex, MD 1998 to 1999 None in General StudiesUniversity of Maryland College Park College Park, MD 1997 to 1998 None in Engineering
Skills:
Desktop Support, User Training, Technician Training, Low Level Management,