Learning Center • Sql Server Management Studio • Variance Analysis • Development Projects • Ibm • Release Management • Pmo • Service Desk • Sales Finance • Nurture • Community • Cost • Mentoring • Solicitation • Genuine • Service Level Management • Complaints • Customer Focused • Third Party • Support Analysts • Article • Identifying Trends • Design • Believer • Clerical • Job Descriptions • Initiation • Worship • Friendly • Human Resources • Bonds • Derive • Great Listener • Endeavor • Troubleshooting • System • Receptive • Consultative Services • Crystal Reports • Education • Corporate Communications • Sage Act • Inventory • Strategies • Information Quality • Nonprofits • Policy • Sla • Love • Network Architecture • Documentation • Project Management • Private Sector • Capital • Hardware • Information Technology • Business Partnering • Cross Functional Team • C • High Performance Teams • Business Development • Communication • Customer Needs • Website Support • Microsoft Access • Ibm As/400 • Marketing • Leadership Development • Change Management • Guided Tours • Missions • Bar • Service Levels • Responsibility • Six Sigma • Policies and Procedures • Google Groups • Itil • Churches • Trust • Data Management • Teaching • Vendor Management • Dependency Management • Compliance • Proposal Writing • Microsoft Office 95 • Nursing • Windows 3.X • Strategic Thinking • Technology Policy • Filing • Software Development • Impression • Writing • Development • Help Desk Support • Sound • Infrastructure • Technology Industry • Identify Trends • Novell • Finance • Cycles • Driving • Operational Efficiency • Temporary Placement • Building High • Fragrance • Wan • Coaching • Pc • Calls • Db2 • Engaging • Crm • Metrics • Database Administration • Sorting • Brick • Strategic Technology Planning • Database Security • Lips • Accounting • Personal Development • Sharepoint • Data Center • Guidance • Networking • Local Area Network • Forecasting • Customer Satisfaction • Corel • Performance Appraisal • Engineering • Reports • County • Disaster Recovery • End Users • Trains and Add Rails • System Monitoring • Service Delivery • Partnerships • Campaigns • Tactics • Business Alignment • Youth Groups • Weston • Routines • Lead A Team • Solutions • Bulletins • Metric Reporting • Business Partner • Cosmetics • Project Planning • Newsletters • Spec • Civil Engineering • Analytics • Short Term • Presentations • Rapport • Efficient • Heat • History • Refresh • Microsoft Sql Server • Corporate Culture • Process Improvement • Materials • It Operations • Internal Controls • Asset • Budgets • Culture • Database Systems • Great Leader • Evaluation • Anticipation • Databases • Vendors • Sales • Manages • Microsoft Technologies • Incident Management • Occasions • System Upgrades • Front End • Call Tracking • Road • Construction • Internal Communications • Cross Functional Team Leadership • Developmental • Organizational Structure • Revenue • Computer Science • Security • Continuous Improvement • Identifies • Integration • Charlotte • It Strategy • Hard Drives • Propose • Aspirations • Job Search • Escalation • Self Service • Telecommunications • Computer Graphics • Software Documentation • Denmark • Dialog Programs • Software Configuration Management • Strategy • Corel Office • Customer Service • Surveying • Scheduling • Emerging Technologies • Conflict Resolution • Shares • Call Centers • Analysis • Itil Certified • Strategic Business • Evaluations • Operating Systems • Accountability • Applications • New Business Opportunities • Business Analysis • Trade Show Graphics • Inspiration • System Administration • Suite • Values • Multi Faceted • Project • Sql • Covering • Linkedin • Internal Audit • Portfolio • Root Cause Analysis • Civic • Interfaces • Technical Leadership • Reviews • Blends • Vj • Java • Program Management • Focus Groups • Platforms • Contingency • Pleasure • Business Strategy • Conceptual Modeling • Marketing Strategy • Schools • Employee Benefits • Dbms • Consulting • Ease • Corrective Actions • Tap Dance • Building High Performance Teams • Windows • On Site • Lotus Smartsuite • Strategic Technology • Business Initiatives • Witness • Database Applications • Work Ethic • Prestige • Facilitation • Offerings • Design of Experiments • Assessment • Database Triggers • Management • Public Relations • Marketing Communications • Recycling • It Service Management • Routing • Leadership • Monitors • Execution • Seminars • Brochures • Business Services • Copies • Team Leadership • Visual Basic • Windows 95 • Training • Personalities • Patient • Opinion Polling • Enterprise Software • Root Cause • Business Management • Group Setting • Quality Control • Reporting • It Management • Revise • Billing Systems • Combination • Service Catalog • Gui • Project Plans • Perception • Configuration Management • Decisive • Strategic Planning • Licensing • Operations • Community Organizations • Lake Homes • Business Intelligence • Technical Support • Microsoft Certified Professional • Service Management • Measurements • House • Rollouts • Data Migration • Vocational Education • Multi Disciplinary • Computer Proficiency • Business Units • Art • Intelligence • Executive Management • Courage • System Development • Headcount • Straight Forward • Microsoft Exchange • Government • Visio • Software • Windows Nt • Business Knowledge • Uplifting • Astute • Business Process • Art Exhibitions • Problem Solving • Meetings
Ranks
Certificate:
Itil V3 Foundations
Interests
Social Services • Civil Rights and Social Action • Coaching and Mentoring • Environment • Leadership Development • Reading • Disaster and Humanitarian Relief • Human Rights
Bank of America
Vice President; Pmo Consultant
Bank of America
Itsm and Release Senior Project Manager
Vice President Consultant Ii - System Engineer
Education:
Saint Peter's University
Brick Computer Science Institute
Associates
Skills:
Learning Center Sql Server Management Studio Variance Analysis Development Projects Ibm Release Management Pmo Service Desk Sales Finance Nurture Community Cost Mentoring Solicitation Genuine Service Level Management Complaints Customer Focused Third Party Support Analysts Article Identifying Trends Design Believer Clerical Job Descriptions Initiation Worship Friendly Human Resources Bonds Derive Great Listener Endeavor Troubleshooting System Receptive Consultative Services Crystal Reports Education Corporate Communications Sage Act Inventory Strategies Information Quality Nonprofits Policy Sla Love Network Architecture Documentation Project Management Private Sector Capital Hardware Information Technology Business Partnering Cross Functional Team C High Performance Teams Business Development Communication Customer Needs Website Support Microsoft Access Ibm As/400 Marketing Leadership Development Change Management Guided Tours Missions Bar Service Levels Responsibility Six Sigma Policies and Procedures Google Groups Itil Churches Trust Data Management Teaching Vendor Management Dependency Management Compliance Proposal Writing Microsoft Office 95 Nursing Windows 3.X Strategic Thinking Technology Policy Filing Software Development Impression Writing Development Help Desk Support Sound Infrastructure Technology Industry Identify Trends Novell Finance Cycles Driving Operational Efficiency Temporary Placement Building High Fragrance Wan Coaching Pc Calls Db2 Engaging Crm Metrics Database Administration Sorting Brick Strategic Technology Planning Database Security Lips Accounting Personal Development Sharepoint Data Center Guidance Networking Local Area Network Forecasting Customer Satisfaction Corel Performance Appraisal Engineering Reports County Disaster Recovery End Users Trains and Add Rails System Monitoring Service Delivery Partnerships Campaigns Tactics Business Alignment Youth Groups Weston Routines Lead A Team Solutions Bulletins Metric Reporting Business Partner Cosmetics Project Planning Newsletters Spec Civil Engineering Analytics Short Term Presentations Rapport Efficient Heat History Refresh Microsoft Sql Server Corporate Culture Process Improvement Materials It Operations Internal Controls Asset Budgets Culture Database Systems Great Leader Evaluation Anticipation Databases Vendors Sales Manages Microsoft Technologies Incident Management Occasions System Upgrades Front End Call Tracking Road Construction Internal Communications Cross Functional Team Leadership Developmental Organizational Structure Revenue Computer Science Security Continuous Improvement Identifies Integration Charlotte It Strategy Hard Drives Propose Aspirations Job Search Escalation Self Service Telecommunications Computer Graphics Software Documentation Denmark Dialog Programs Software Configuration Management Strategy Corel Office Customer Service Surveying Scheduling Emerging Technologies Conflict Resolution Shares Call Centers Analysis Itil Certified Strategic Business Evaluations Operating Systems Accountability Applications New Business Opportunities Business Analysis Trade Show Graphics Inspiration System Administration Suite Values Multi Faceted Project Sql Covering Linkedin Internal Audit Portfolio Root Cause Analysis Civic Interfaces Technical Leadership Reviews Blends Vj Java Program Management Focus Groups Platforms Contingency Pleasure Business Strategy Conceptual Modeling Marketing Strategy Schools Employee Benefits Dbms Consulting Ease Corrective Actions Tap Dance Building High Performance Teams Windows On Site Lotus Smartsuite Strategic Technology Business Initiatives Witness Database Applications Work Ethic Prestige Facilitation Offerings Design of Experiments Assessment Database Triggers Management Public Relations Marketing Communications Recycling It Service Management Routing Leadership Monitors Execution Seminars Brochures Business Services Copies Team Leadership Visual Basic Windows 95 Training Personalities Patient Opinion Polling Enterprise Software Root Cause Business Management Group Setting Quality Control Reporting It Management Revise Billing Systems Combination Service Catalog Gui Project Plans Perception Configuration Management Decisive Strategic Planning Licensing Operations Community Organizations Lake Homes Business Intelligence Technical Support Microsoft Certified Professional Service Management Measurements House Rollouts Data Migration Vocational Education Multi Disciplinary Computer Proficiency Business Units Art Intelligence Executive Management Courage System Development Headcount Straight Forward Microsoft Exchange Government Visio Software Windows Nt Business Knowledge Uplifting Astute Business Process Art Exhibitions Problem Solving Meetings
Interests:
Social Services Civil Rights and Social Action Coaching and Mentoring Environment Leadership Development Reading Disaster and Humanitarian Relief Human Rights
Certifications:
Itil V3 Foundations Hdi Support Center Manager Hdi Support Center Director Helpdesk Institute
Googleplus
Josephine Gill
Lived:
Charlotte NC
Work:
Mood Media Corporation - IT Manager, Helpdesk North America