Joshua J Lis

Training Manager

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Location:

Buffalo, NY

Industry:

Financial Services

Work:

Firstsource Advantage, Llc
Training Manager
Cfg Bank Feb 2009 - Aug 2009
Supervisor
Firstsource Advantage, Llc Feb 2009 - Aug 2009
Operations Supervisor
Giove Law Office Jan 2008 - Feb 2009
Director of Operations
National Action Financial Services Jun 2002 - Jan 2008
Operations Supervisor

Education:

Skills:

Customer Service
Call Center
Process Improvement
Microsoft Office
Outsourcing
Microsoft Excel
Operations Management
Banking
Budgets
Outlook
Team Building
Team Leadership
Microsoft Word
Microsoft Exchange
Google Apps
Google+
Google Maps
Webmail
Accurate Data Entry
Fast Data
Call Centers
Risk Management
Customer Satisfaction
Staff Management
Staff Development
Change Management
Performance Management
Third Party Vendor Management
New Vendor Development
Vendor Management
Call Center Development
Employee Training
Training and Development
Staff Training
Hands on Training
Development of Employees
Positive Employee Relations
Staff Supervision
Staff Retention

Interests:

Football
Exercise
Frolf
Cross Training
Basketball
Training
Mixed Martial Arts
Biking
Weight Lifting
Golf
Fishing

Correctional Officer

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Location:

Buffalo, NY

Work: