Churnzero
Customer Support Representative
Jrm Travel Consultation Mar 2016 - Apr 2019
Self Employed and Owner
Measure, the Drone As A Service Company Mar 2016 - Apr 2019
Uas Technical Support Associate
Flowcal Corp Feb 2014 - Mar 2016
Support Representative 2
Hal Apr 2012 - Sep 2013
Software Support Specialist
Education:
Wentworth Institute of Technology 2004 - 2007
Bachelors, Bachelor of Science, Management
Wentworth Institute of Technology
Bachelor of Applied Science, Bachelors
Skills:
Technical Support Photoshop Customer Service Microsoft Office Adobe Acrobat Mobile Devices Help Desk Support Troubleshooting Cobol Laptops Smartphones Databases Training Windows 7 Cics Travel Planning Siebel Assembler Project Management Html Integration Sales Software Documentation Process Improvement Windows Ita Software Smart Phones Help Desk Management Ic Client Pricing Negotiation
Avaya Government Solutions Alexandria, VA Feb 2008 to Aug 2011 Technical Support SpecialistSony Style Boston, MA May 2006 to Jan 2008 Solution SpecialistWentworth Institute of Technology Boston, MA Sep 2004 to May 2005 Helpdesk Assistant
Education:
Wentworth Institute of Technology Boston, MA Aug 2007 Bachelor of Science in Management
Skills:
Technical Abilities: Operating systems (XP Professional), programming languages (COBOL, Assembler, CICS) Microsoft Office Suite and Microsoft Project, Siebel, Adobe Acrobat & Photoshop, UCCMS, PALM, PURM, EBCIS, IC Client