Avaya Government Solutions Alexandria, VA Feb 2008 to Aug 2011 Technical Support SpecialistSony Style Boston, MA May 2006 to Jan 2008 Solution SpecialistWentworth Institute of Technology Boston, MA Sep 2004 to May 2005 Helpdesk Assistant
Education:
Wentworth Institute of Technology Boston, MA Aug 2007 Bachelor of Science in Management
Skills:
Technical Abilities: Operating systems (XP Professional), programming languages (COBOL, Assembler, CICS) Microsoft Office Suite and Microsoft Project, Siebel, Adobe Acrobat & Photoshop, UCCMS, PALM, PURM, EBCIS, IC Client