Indiana University-Purdue University at Indianapolis 2006 - 2007
Indiana University-Purdue University at Indianapolis 2000 - 2000
Indiana University-Purdue University at Indianapolis 1983 - 1985
IN DEPARTMENT OF CHILD SERVICES (DCS) CONTRACTED THRU SMART IT STAFFING
Mar 2012 to 2000 SR. QUALITY ASSURANCE ANALYST / HELP DESK AGENTINDIANA UNIVERSITY Indianapolis, IN Jan 2012 to Mar 2012 PATIENT SERVICE ASSISTANTAMAZON FULFILLMENT CENTER Plainfield, IN Dec 2011 to Dec 2011 WAREHOUSE WORKER (Seasonal/Temporary)PERFECT TOUCH MAID SERVICE Indianapolis, IN Jan 2010 to Oct 2011 RESIDENTIAL/OFFICE CLEANERHP ENTERPRISE SERVICES Indianapolis, IN Jul 2007 to Oct 2009 ITO SERVICE DELIVERY CONSULTANTORCHARD SOFTWARE CORPORATION Carmel, IN Jan 2005 to Jan 2006 SOFTWARE TEST ANALYSTANTHEM BLUE CROSS AND BLUE SHIELD Indianapolis, IN Sep 2000 to Jan 2005 TRAINING SPECIALISTANTHEM BLUE CROSS AND BLUE SHIELD
Oct 1991 to Sep 2000 BUSINESS SYSTEMS ANALYSTANTHEM BLUE CROSS AND BLUE SHIELD
Dec 1985 to Oct 1991 TRAINING SPECIALISTANTHEM BLUE CROSS AND BLUE SHIELD
Mar 1982 to Dec 1985 TRAINING ASSISTANTANTHEM BLUE CROSS AND BLUE SHIELD
Feb 1980 to Mar 1982 CLAIMS PROCESSOR
Education:
INDIANAPOLIS UNIVERSITY PURDUE UNIVERSITY Indianapolis, IN 2006 to 2007 Certificate in Medical Coding SpecialistINDIANAPOLIS UNIVERSITY PURDUE UNIVERSITY INDIANAPOLIS Certificate in Web Page Design
Skills:
Trouble Shooting, Computer Literate (e.g., Windows, Word, Outlook, Power Point, Excel), Quality Assurance Testing, Research/Investigation, Writing/Documentation, Training/Coaching, Technical/Help Desk Support, Data Entry, Customer Service.