Sep 2011 to Dec 2011 Accounting TutorExit Professional Realty
Sep 2006 to Nov 2009 Office ManagerN.E. College of Optometry
Sep 2000 to Sep 2006 IT SupportDiscus Dental Software
Jan 2000 to Sep 2000 Software DeveloperI.B.C / Wonder-Hostess Natick, MA Jan 1996 to Sep 1999 Account ControllerAries Personal Care
Jun 1994 to Jun 1996 Assistant ManagerSt. Johnsbury Trucking Co
Jun 1988 to Jun 1994 Operations Manager
Education:
Northern Essex Community College Haverhill, MA Dec 2011 Associate's in Business ManagementGibbs College Boston, MA Sep 1999 Certificate in Computer Technical Support
WIS Dedham, MA Apr 2012 to Jan 2014 Help Desk Lead / Support TechnicianNorthern Essex Community College Haverhill, MA Sep 2011 to Dec 2011 Accounting TutorExit Professional Realty Haverhill, MA Sep 2006 to Nov 2009 Office Manager / IT TechnicianN.E. College of Optometry Boston, MA Sep 2000 to Sep 2006 IT SupportDiscus Dental Software West Roxbury, MA Jan 2000 to Sep 2000 Technical Support / Software DevI.B.C Natick, MA Jan 1996 to Sep 1999 Wonder-Hostess, Account ControllerAries Personal Care Medway, MA Jun 1994 to Jun 1996 Assistant ManagerSt. Johnsbury Trucking Co Holliston, MA Jun 1988 to Jun 1994 Operations Manager
Education:
Northern Essex Community College Haverhill, MA 2011 Associate's in Business Management / Computer Applications OptionGibbs College Boston, MA Sep 1999 Certificate in Computer Technical Support
Skills:
Ability to find common ground with diverse groups of people. Skills also include all Windows OS's, and Server 2000 to 2010, MAC, MS Office, Outlook, Lotus Notes and Domino Server, Mobile devices including iPad's and Windows Surface Pro 2, Android OS, EMC Networker, Quantum Scalar Tape Library, Avaya IP Phone System administration, VeraSmart Call Reporting, ATT Cellular account management, VPN Setup, Iron Mountain off-site disaster recovery tape management, HP desktops, Lenovo and MAC laptops, CDW vendor management, PC Connection vendor management, Inventory management, Trend Micro Anti Virus, Symantec Anti Virus.