Excellent customer service and oral comm... • including Microsoft Office • email • Adobe Acrobat Reader • and use of the internet to complete rese... • including the development of letters • memos • presentations and course materials A... • with the ability to manage • file • and retrieve volumes of complex informat... • diverse environment and manage multiple ... • English and Spanish Administrative o...
Navy Federal Credit Union Vienna, VA Sep 2013 to Apr 2014 Equity Support AssistantNavy Federal Credit Union Vienna, VA Feb 2013 to Aug 2013 Mortgage Payoff Specialist
Education:
NOVA Alexandria, VA 2010 to 2011 Some college in Business Administration
Skills:
Excellent customer service and oral communication skills Ability to multi-task and work with diverse groups of people Knowledge of and experience in computer usage, including Microsoft Office, email, Adobe Acrobat Reader, and use of the internet to complete research Ability to use and troubleshoot basic office equipment Skill in written communication, including the development of letters, memos, presentations and course materials Ability to exercise initiative and judgment Excellent organizational skills, with the ability to manage, file, and retrieve volumes of complex information Ability to work as a team member as well as independently Ability to work in a fast-paced, diverse environment and manage multiple tasks in a timely manner Bilingual, English and Spanish Administrative or technical experience that demonstrates effective customer service skills.