Feb 2005 to 2000 Supervisor of Call Capturing TeamTelephone Interactions Boston, MA Feb 2002 to Jan 2005 Senior Market Research AnalystWritten Communications Boston, MA Feb 2000 to Jan 2002 Market Research AnalystPioneer Investments Boston, MA Jan 1999 to Feb 2000 Quality AnalystPioneer Investments Boston, MA Sep 1997 to Jan 1999 Customer Service Representative
Education:
University of Massachusetts Amherst, MA May 1997 Bachelor of Arts in Communication