Ibm
Finance Manager
Ibm Nov 2013 - Apr 2014
Financial Analyst
Pepsico Mar 2013 - Nov 2013
Financial Analyst - Customer Financial Services
National General Insurance Nov 2004 - Feb 2013
Supervisor Customer Service
National General Insurance Aug 2003 - Nov 2004
Senior Customer Service Consultant
Education:
South Stokes High School
Forsyth Technical Community College
Skills:
Call Center Leadership Training Call Centers Coaching Management Employee Engagement Customer Satisfaction Customer Service Customer Retention Project Management Insurance Marketing Process Improvement
Cook Medical
Global Marketing Operations Manager, Medsurg
Cook Medical
Marketing Communications Manager
Skills:
Market Development Product Launch Medical Devices Marketing Marketing Communications Capital Equipment Marketing Strategy Global Marketing Product Marketing Sales Healthcare Sales Operations New Business Development Business Development Management Marketing Management Cross Functional Team Leadership