Julius H Chapman

Utility Worker

view source

Work:

Julius Chapman

view source

Julius Chapman

view source

Julius Chapman Torrance, CA

view source

Work:

ReSources (Teksystem)
Chicago, IL
Sep 2014 to Oct 2014
IT Help Desk Aon Hewitt (TekSystem)
Lincolnshire, IL
Dec 2013 to May 2014
Deployment IT Technician Allstate Insurance
Northbrook, IL
Mar 2013 to May 2013
Deployment IT Technician LinkedIn (ComputerCare)
Chicago, IL
Feb 2013 to Mar 2013
Technical Support Catholic Charities
Chicago, IL
Dec 2012 to Jan 2013
Desktop Support Technician Bartlit Beck Herman Palenchar & Scott
Chicago, IL
Oct 2012 to Nov 2012
Technical Support Being Well Total Health Inc.
Los Angeles, CA
Jul 2011 to Jul 2012
IT Specialist Kaplan Higher Education Corporation
Chicago, IL
Jan 2010 to Jun 2011
Service Desk Analyst UOP / Honeywell
Des Plaines, IL
Jan 2008 to Sep 2009
Help Desk Analyst Kraft Foods (Spherion)
Northfield, IL
Feb 2007 to Dec 2007
Level I Help Desk Support/Service Center Technician RCN Broadband
Chicago, IL
Aug 2003 to Jul 2006
Customer Service Technician III Prince Telecom
Chicago, IL
Aug 1999 to Aug 2003
Field Support Engineer

Skills:

Troubleshoot, research, diagnose, document and resolve technical issues Proficient in Troubleshooting network connection issue (TCP/IP, DNS,DHCP) Remote Access and VPN software troubleshooting (Including smart phones) Proficient in troubleshooting Networking and Wireless network problems Remote Access and VPN software troubleshooting (Including smart phones) Reset passwords and troubleshoot problems in Active Directory. Proficient in Remedy Change Management Software. Proficient in Peregrine Service Center. HEAT Help Desk Software. PC hardware installation and support .Proficient in Windows Vista, Windows XP and Windows 7. Proficient in Microsoft Office 2003 Thru 2010