Troubleshoot • research • diagnose • document and resolve technical issues Pr... • DNS • DHCP) Remote Access and VPN software tro... • Windows XP and Windows 7. Proficient in ...
St. Mary Medical Center
It Technician
Aon Dec 2013 - May 2014
Offsite Support
Resource It Solutions 2014 - 2014
It Support
Allstate Mar 2013 - Apr 2013
Desktop Integration Analyst Team
Bartlit Beck Herman Palenchar & Scott Llp Nov 2012 - Dec 2012
Technical Support
Education:
City Colleges of Chicago - Wilbur Wright College
Skills:
Active Directory Troubleshooting Windows Computer Hardware Windows 7 Operating Systems Help Desk Support System Administration A+ Certified Hdi Support Center Analyst Voip Citrix Vpn Data Center Software Installation Security It Service Management Disaster Recovery Software Documentation Technical Support Hardware Windows Xp
University of Chicago 1999 - 2002
Inventory Clerk
Chapman's Heating & Cooling 1999 - 2002
Hvac Technician
Skills:
Steam Boilers Hot Water Tank Installation Central Air Installation Furnace Repair Furnace Installation Condenser Repair Ac Repair Hvac Ac Installation Ac Security Cages Air Conditioning Cooling Water
Interests:
Humidifier Installation Ac Installation Ac Security Cages Furnace Installation Heating and Air Conditioning Boiler Repair Ac Repair Boiler Installation Furnace Repair
ReSources (Teksystem) Chicago, IL Sep 2014 to Oct 2014 IT Help DeskAon Hewitt (TekSystem) Lincolnshire, IL Dec 2013 to May 2014 Deployment IT TechnicianAllstate Insurance Northbrook, IL Mar 2013 to May 2013 Deployment IT TechnicianLinkedIn (ComputerCare) Chicago, IL Feb 2013 to Mar 2013 Technical SupportCatholic Charities Chicago, IL Dec 2012 to Jan 2013 Desktop Support TechnicianBartlit Beck Herman Palenchar & Scott Chicago, IL Oct 2012 to Nov 2012 Technical SupportBeing Well Total Health Inc. Los Angeles, CA Jul 2011 to Jul 2012 IT SpecialistKaplan Higher Education Corporation Chicago, IL Jan 2010 to Jun 2011 Service Desk AnalystUOP / Honeywell Des Plaines, IL Jan 2008 to Sep 2009 Help Desk AnalystKraft Foods (Spherion) Northfield, IL Feb 2007 to Dec 2007 Level I Help Desk Support/Service Center TechnicianRCN Broadband Chicago, IL Aug 2003 to Jul 2006 Customer Service Technician IIIPrince Telecom Chicago, IL Aug 1999 to Aug 2003 Field Support Engineer
Skills:
Troubleshoot, research, diagnose, document and resolve technical issues Proficient in Troubleshooting network connection issue (TCP/IP, DNS,DHCP) Remote Access and VPN software troubleshooting (Including smart phones) Proficient in troubleshooting Networking and Wireless network problems Remote Access and VPN software troubleshooting (Including smart phones) Reset passwords and troubleshoot problems in Active Directory. Proficient in Remedy Change Management Software. Proficient in Peregrine Service Center. HEAT Help Desk Software. PC hardware installation and support .Proficient in Windows Vista, Windows XP and Windows 7. Proficient in Microsoft Office 2003 Thru 2010
Googleplus
Julius Chapman (Chapmanhv...
Work:
Chapman's Heating and Cooling - Owner (2001)
Education:
ETI - HVAC
About:
I'm a professional HVAC Technician, and owner of Chapman's Heating and Cooling. We specialize in furnace repair, boiler repair and air conditionig repair.
Tagline:
Heating and Cooling Technician of Chapman's Heating and Cooling
Bragging Rights:
Created Chapman's Heating and Cooling 2001
Julius Chapman (Jproducti...
Julius Chapman
Youtube
TU Honors Julius Chapman, A Pioneer in Divers...
The post-Jim Crow period in America led to many African-American... l...
Duration:
1m 23s
TU dedicates new quad to Julius Chapman
As Towson University celebrated Homecoming on Oct. 16, hundreds of alu...
Duration:
1m 26s
To Understand Bless feat Drankpourer
Duration:
2m 36s
Carlin Long, Julius Winston lift Chapman over...
Duration:
3m 14s
TRAGEDY IN HOUSTON: Chava Leah Chapman AH Kil...
The Houston Jewish Community was struck by tragedy over Shabbos, when ...