Healthcare • Customer Service • Leadership • Customer Satisfaction • Time Management • Problem Solving • Microsoft Excel • Team Building • Strategic Planning • Process Improvement • Healthcare Management • Hipaa • Employee Training • Event Management • Teamwork • Restaurants • Leadership Development • Coaching • Healthcare Information Technology • Creative Problem Solving • Organization • Close Attention To Detail • Social Networking • Facebook • Training • Business Process Improvement • U.s. Health Insurance Portability and Ac... • Administrative Work
Martin's Point Health Care
Manager, Claims Administration
Martin's Point Health Care Apr 2014 - Jun 2015
Member Services and Provider Inquiry Representative
Not Your Average Joe's Nov 2006 - May 2013
Hospitality Specialist
Jmt Transport Jan 2004 - Apr 2006
Owner and Operator
Education:
University of Massachusetts Lowell 2008 - 2013
Bachelors, Bachelor of Arts, History
Pelham High School 1993
Skills:
Healthcare Customer Service Leadership Customer Satisfaction Time Management Problem Solving Microsoft Excel Team Building Strategic Planning Process Improvement Healthcare Management Hipaa Employee Training Event Management Teamwork Restaurants Leadership Development Coaching Healthcare Information Technology Creative Problem Solving Organization Close Attention To Detail Social Networking Facebook Training Business Process Improvement U.s. Health Insurance Portability and Accountability Act Administrative Work
Jun 2013 to 2000 BartenderNot Your Average Joes Burlington, MA Nov 2006 to May 2013 BartenderIndependent Restaurant Concord, NH 2002 to Feb 2002 Bartender/ManagerCheers Downtown Bar and Grill Concord, NH Apr 1999 to Feb 2002 Bartender/ManagerWoody's Wood Golden, CO 1998 to 1998 BartenderDenver West, CO Denver, CO 1997 to 1998 Bartender
Education:
University of Massachusetts Lowell, MA May 2013 B.A. in Political Science and German