Karen Ann Martin

Karen Martin Fort Drum, NY

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Work:

H&R Block
Leesville, LA
Jan 2014 to Apr 2014
Client Service Professional American Red Cross

Sep 2012 to Jan 2014
Volunteer Administrative Assistant and Records Chairman A Brighter Future Home Health
Fayetteville, NC
Feb 2009 to Jun 2009
Patient Care Assistant New Birth Christian Church

May 2004 to Jul 2005
Secretary

Education:

University of Phoenix
Mar 2011 to Oct 2013
Bachelor of Science in Human Services Fayetteville Technical College
Aug 2005 to Nov 2008
Associate in Arts in Sociology

Skills:

Work well without supervision Ability to remain focused Excellent with customer support services Ability to learn new concepts Ability to prioritize and work well under pressure Manage and direct telephone inquiries Ability to greet and check-in clients Maintain professionalism within the office Arrange appointments, as well as prepare necessary materials for all clients and staff Ability to create, file and destroy records as needed Assist in coordinating support for the staff Ability to use and understand some medical terminology Knowledge of basic office equipment, such as computers, scanners, copy and fax machines Ability to type 50-55 wpm Microsoft Windows Microsoft Office Word Microsoft PowerPoint Internet research and email