Kasoon A Chapman

US Patent:

20100191701, Jul 29, 2010

Filed:

Jan 23, 2009

Appl. No.:

12/359059

Inventors:

Peter Beyda - Franklin Lakes NJ, US
Chris Katsikas - Flushing NY, US
Kasoon Chapman - Hackensack NJ, US

Assignee:

American International Group, Inc. - New York NY

International Classification:

G06F 3/048
G06F 17/30

US Classification:

707608, 715738, 707E17017

Abstract:

Aspects of the invention relate to a method and system to manage a business process and business process content, comprising a content management system that includes efficiency-improving and workflow features. Efficiency-improving features allow several people involved in a business process, including those residing in different locations, to store and access documents in a central repository of a content management system. Further, these features manage business process content that include functions such as document handling and searching capabilities that allow users to navigate, search, and develop business content efficiently. In addition, the business process becomes a virtual electronic environment without the need for redundant physical files spread throughout different offices. Alternatively, workflow features allow personnel involved upstream of the business process to record and complete their own tasks, and then annotate and route documents to downstream personnel to facilitate their tasks as part of the business process.