Vca Antech Feb 2012 - Feb 2015
Interim Chief Experience Officer
Help Me Health Feb 2012 - Feb 2015
Co-Founder and Chief Experience Officer
Innovyz Start Jun 2012 - Jul 2012
Product Innovator and Sales and Marketing Consultant
Time Warner Cable 2006 - 2011
Vice President Branded Customer Experience
Kathleencattrall.com 2006 - 2011
Customer Experience Innovator, Strategist and Implementer
Education:
Suny Geneseo
Bachelors, Bachelor of Arts, Communications
Skills:
Strategy Leadership Crm Customer Experience Management Training Consulting Strategic Planning Team Leadership Customer Service Change Management Team Building Start Ups Marketing Leadership Development Sales Operations Customer Retention Account Management Performance Improvement Marketing Strategy Sales Customer Satisfaction Program Management New Business Development Cross Functional Team Leadership Call Centers Telecommunications Product Development Direct Sales Mentoring Budgets Process Improvement Sales Management Retail Vendor Management Recruiting Sales Process Selling Salesforce.com Product Marketing Customer Experience Improvement Outsourcing Executive Management B2B Product Management Market Planning Forecasting Time Management Sales Performance Improvement Outstanding Customer Service
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