Proven ability to work with minimal supe... • claimants • agents • lawyers to reach a successful conclusion... • coverage analysis and coverage determina... • evaluation of liability and negotiate th... • organize and direct work to provide qual...
Oct 2006 to 2000 AdjusterState Farm Reno, NV Apr 2006 to Oct 2006 Customer Service RepresentativeEmployee Benefits and Insurance Services Mankato, MN Nov 2004 to Jul 2005 Customer Service RepresentativeChubb Group of Insurance Companies Newport Beach, CA Sep 1988 to Dec 2000 Litigation Supervisor
Education:
University Of California Irvine, CA Jan 2012 to Jan 2012 Bachelor Of Arts in HistoryAmerican Institute Of Insurance Aug 1994 to Jan 2012 Senior Claims Law Associate
Skills:
Proven ability to work with minimal supervision Ability to work with the insured, claimants, agents, lawyers to reach a successful conclusion to the claim Able to handle aspects of the claim file including initial contact and investigation, coverage analysis and coverage determination, evaluation of liability and negotiate the settlement Audit legal bills for defense and coverage counsel Scope the physical damages and prepare estimate for repair in Xactimate or MSB and negotiate an agreed cost of repair with the contractor Proven ability to met company standards for customer service Ability to plan, organize and direct work to provide quality service to customer Experienced in directing and monitoring litigated and coverage files