Kathleen G Donnelly

Supervisor, Data Mining Unit At State Of New Jersey, Office Of The State Comptroller, Medicaid Fraud Division

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Position:

Supervisor, Data Mining Unit at State of New Jersey, Office of the State Comptroller

Location:

Trenton, New Jersey

Industry:

Insurance

Work:

State of New Jersey, Office of the State Comptroller - Greater Philadelphia Area since Feb 2012
Supervisor, Data Mining Unit
State of New Jersey, Office of the State Comptroller Jun 2011 - Feb 2012
Medical Review Analyst
Princeton Healthcare System May 2006 - Jun 2011
Manager, Patient Access
Princeton Healthcare System Apr 2004 - May 2006
Revenue Cycle Manager

Education:

Kathleen Donnelly

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Location:

United States

Owner, Touchwood Designs

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Position:

Owner at Touchwood Designs

Location:

United States

Industry:

Apparel & Fashion

Work:

Kathleen Donnelly

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Location:

United States

Kathleen Donnelly

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Location:

United States

Partner At Ltc Advisors

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Position:

Partner at LTC Advisors

Location:

United States

Industry:

Insurance

Work:

LTC Advisors
Partner
Seminole County Triad 2010 - 2013
Attendee

Kathleen Donnelly Manchester, NH

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Work:

ConverterTechnology Inc
Nashua, NH
2011 to 2013
Pre-Sales Consultant Cisco System Inc
Boxborough, MA
2000 to 2011
Technical Support Analyst - Senior Technical Support Analyst - Customer Service Supervisor Healthsource, a Cigna Healthcare Company
Hooksett, NH
1996 to 2000
Technical Support Specialist Cigna Systems Division

Education:

Southern New Hampshire University
Manchester, NH
2009 to 2015
BS in Computer Information Technology New Horizons
Nashua, NH
2013 to 2013
Microsoft Office 2010 Specialist in Powerpoint New Horizons
Nashua, NH
2013 to 2013
Microsoft Office 2010 Specialist in Word Expert Hesser College
Associates of Business Science

Skills:

Manage team of Technical Support Analysts Developed and launched training curriculum Experienced Trainer both Virtual and On-Site Developed and launched business processes Manage customer relations for everyday customers and partners Manage customer retention programs and activities Database Design and Migration Project Management Product Management and Decision Making User Interface Design Desktop and Website Support and troubleshooting SDLC practices Product documentation development Pre-Sales Consulting and Demo Presentation Post Sales implementation and deployment Project integration SaaS business models Market research techniques Results management Mobile technologies Partner management Software systems including MS Office, MS SQL, IIS, and Windows Desktop and Server platforms Call center tracking and management systems Customer relationship management systems Web based solution troubleshooting and management Exposure to .NET, VBA, Java, JavaScript, and C# as well as XML Global application virtualization Desktop virtualization using VMWare and Virtual PC