Bank of America
Assistant Vice President - System Analyst, Customer Care Technology
Citi Jul 2004 - Oct 2007
Lead System Analyst - Commercial Loan Servicing
Cal Fed Bank Jul 1996 - 2004
System Analyst - Deposit Product Servicing
First Nationwide Bank Apr 1988 - Feb 1996
Operations Manager - Mortgage Loan Servicing
Farmers Savings Bank Jan 1985 - Feb 1988
Operations Supervisor - Mortgage Loan Servicing
Education:
University of California, Davis
Bachelors, Bachelor of Science, Animal Science
Skills:
Sdlc Requirements Gathering Sql Db2 Rpg Banking Ibm Iseries Risk Management Project Management Process Improvement Vendor Management Credit Cards Operating Systems Forecasting Systems Analysis Public Speaking Business Requirements Business Process Improvement Social Media Disaster Recovery Business Analysis Visio Requirements Analysis Pmo Ms Project Testing Software Development Analysis User Acceptance Testing Waterfall Six Sigma Software Documentation Technical Writing Project Planning Troubleshooting Cross Functional Team Leadership Database Design Data Modeling Change Management It Management Sharepoint Databases Software Project Management It Strategy Integration Microsoft Project Agile Methodologies