Nts Data Services
Test Engineer
Healthnow New York Inc. Jul 2016 - Nov 13, 2016
Quality Assurance Lead
M&T Bank Oct 2013 - Nov 13, 2016
Testing Coordinator, Business Analyst
M&T Bank Apr 1, 2014 - Jul 2016
Business Systems Analyst Iv
Meritain Health Oct 2008 - Feb 2013
Operations Manager
Education:
Nazareth College May 1994
Master of Science, Masters, Elementary Education
Nazareth College 1991 - 1994
Master of Education, Masters, Education
Nazareth College 1988 - 1990
Bachelors, Bachelor of Science, Elementary Education
Cazenovia College 1985 - 1987
Our Lady of Mercy School For Young Women
Skills:
Management Testing Process Improvement Health Insurance Customer Service Training Employee Benefits Insurance Sdlc Business Analysis Project Management Leadership Technical Documentation Vendor Relationships Quality Assurance Software Documentation Analysis Account Management Executive Leadership Decision Making Life Skills Personal Development
Certifications:
Developing Your Leadership Philosophy Acting Decisively Building Self-Confidence (2014)
Meritain Health Amherst, NY Sep 2008 to Apr 2013 Operations ManagerWeb MD Amherst, NY Feb 2000 to Sep 2008 Quality Assurance ManagerInspired Design Amherst, NY Mar 1999 to Jan 2000 Help Desk CoordinatorIkon Office Solutions Getzville, NY Oct 1999 to Dec 1999 Applications InstructorGraphic Controls Buffalo, NY Nov 1997 to Mar 1998 Customer Services Representative
Education:
Nazareth College Rochester, NY May 1994 MS in Reading EducationNazareth College Rochester, NY May 1990 BS in Sociology