Kathleen S Spencer

US Patent:

20090297174, Dec 3, 2009

Filed:

May 27, 2009

Appl. No.:

12/472593

Inventors:

Michael Nicholas Soures - Webster NY, US
James Joseph Petery - Webster NY, US
Timothy D. Thomas - Fairport NY, US
Jeffrey Gramowski - North Chili NY, US
Cheryl Marie Koenig - Ontario NY, US
Robert Steven Pozniakas - Rochester NY, US
David R. Kamprath - Webster NY, US
Stephen F. Randall - West Henrietta NY, US
Kathleen Spencer - Webster NY, US
Nitin Shenoy - Webster NY, US
Joanna Brown - Fairport NY, US
Christina DiMarco - Rochester NY, US
Nancy Kelly - Irondequoit NY, US
Bernard N. Hakac - Webster NY, US
Cheng-Ning Jong - North Chili NY, US
Nate Weldon - Rochester NY, US

Assignee:

Xerox Corporation - Norwalk CT

International Classification:

G03G 15/00

US Classification:

399 18

Abstract:

A diagnostic system made part of or for use with a document handling device in which a customer is guided toward performance of at least one comparison means in a diagnostic routine analysis. The comparison means is selected from a group comprising (1) a first comparison comparing a fused print media and an unfused print media for presence of a defect, (2) a second comparison comparing an output print media and at least one image on a screen for a type of defect, and (3) a third comparison comparing a low-charged print media and a no-charged print media for qualities of the defect. The customer enters a selection based on results of the first, the second, or the third comparisons. The diagnostic system can identify a part causing a defect in the print media based on results of the comparisons.