Nokia Networks Jan 2006 - Nov 2009
Customer Service Technician
Lee Hecht Harrison 2009 - 2009
Client
Nokia 2009 - 2009
Customer Service Technician Iv
Sprint Jan 2001 - Jan 2006
Senior Network Analyst
Sprint Jan 1999 - Jan 2001
Broadband Switching Operator
Education:
Pitt Community College 2008 - 2010
Associates, Associate of Arts, Computer Programming
Devry University 2002
Proviso East H.s
Skills:
Units Restore Member of A Team Nortel Technical Assistance Vendors Community Us Army Fault Management Converting System Upgrades Briefings Honor Programming Failure Vector Control Center Windows Xp Detection Nortel Dms Texas Microsoft Windows 98 Marconi Telnet Nokia Assurance Computer Information Systems Maintenance and Repair Programming Languages Resolve Atm Networks Powerpoint Linux 40G Siemens Human Resources Traffic Monitoring Georgia Asp Networking Node Customer Satisfaction System Troubleshooting Business Services Telecommunications Real Time Atlanta Tier Ii Essentials Voice Switches Reports Ss7 Atomic Absorption Visual Basic Microsoft Excel Testing Field Maintenance Training Circuit 5Ess Customer Service Virtual Learner Radio Alcatel Surveillance Hardware Security Devices Video Communication Traffic Management .Net Packet Transmission Yahoo C System Operation Fix Protocol Operating Systems Reactive Long Distance Communication T1 Transmission Systems Field Technicians Leadership Development Document Management Network Administration Communication Systems Technical Support Sql Unix Passport X.25 Responsibility Internetworking Independent Contractors Broadband Switch Data Transfer Army Sprint Interfaces Fault Connectivity Software Subordinates Microsoft Word Java Network Communications System Maintenance Hood Nec Switching Diagrams Databases
Lance Wetzler, Jackie Jansen, Kryste Little, Teresa Swanhorst, Kelly Lyons, Jason Jason, Tascha Swanhorst, Jennifer Wilson, Jason Artz, Alisha Markuson, Scott Little