Kelly Kay Malone

US Patent:

7711462, May 4, 2010

Filed:

Dec 15, 2006

Appl. No.:

11/611421

Inventors:

Fonda Daniels - Cary NC, US
Deirdre H. Duthil - Atlanta GA, US
Sandra K. Johnson - Austin TX, US
Ruthie D. Lyle - Durham NC, US
Kelly Malone - Poughkeepsie NY, US
Demethria Johnson Ramseur - Smyrna GA, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G01M 17/00
G06Q 30/00
G06F 19/00

US Classification:

701 35, 701 2, 701 33, 455423, 705 14

Abstract:

A system and method for providing customized help to a vehicle user when a vehicle problem is detected. The method includes detecting vehicle data that indicates a condition of a vehicle and obtaining profile data comprising an estimated mechanical skill level of a user. The method further includes providing instructions, based upon the profile data and the vehicle data, to the user for addressing the condition.

US Patent:

8099465, Jan 17, 2012

Filed:

Jun 7, 2005

Appl. No.:

11/147548

Inventors:

Fonda J. Daniels - Cary NC, US
Ruthie D. Lyle - Durham NC, US
Kelly Malone - Poughkeepsie NY, US
Demethria J. Ramseur - Smyrna GA, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 13/00

US Classification:

709206

Abstract:

A method for preparing and replying to multi-party e-mails is provided. The method includes opening an e-mail composition window in an e-mail application for generating an e-mail, specifying one or more recipients from a plurality of recipient groups for the e-mail, creating one or more response sections, identifying at least one recipient for each of the response sections, and sending the e-mail. The creating step further includes creating a general section in the e-mail. The method further includes selecting a delivery option from a plurality of delivery options for the e-mail prior to sending the e-mail and receiving one or more return receipts based on the delivery option selected in the e-mail sent. The method further includes selecting a response section in a received e-mail, and generating a reply to the response section in a reply e-mail composition window containing the response section.

US Patent:

20190287373, Sep 19, 2019

Filed:

Mar 15, 2018

Appl. No.:

15/922078

Inventors:

- Armonk NY, US
William J. Green - CARY NC, US
Regina D. Jones - Lithia Springs GA, US
Kelly Malone - ESSEX MA, US
Joey A. Perry - Pflugerville TX, US
Wendell P. Ramsey - AUSTIN TX, US

International Classification:

G08B 21/04

Abstract:

Embodiments of the invention include techniques for anonymous notification and intervention users requiring assistance, where the techniques include receiving an input from a user at a location, wherein the input is associated with an event requiring assistance from another user, and dynamically assigning a neighborhood based at least in part on the input, wherein the neighborhood represents a vicinity of the location. The techniques also include determining at least a threshold number of users is in the neighborhood, and based on the determination, sending a real-time alert to the users in the neighborhood, wherein the real-time alert includes information pertaining to the event requiring assistance.